Video calls are a part of daily life now—whether you’re working from home or joining a team meeting from the office. But sometimes, things don’t go smoothly. The screen freezes, the sound disappears, or people can’t hear you.
Don’t worry. These issues are prevalent, and in most cases, they’re easy to fix. Let’s look at some of the most common video call problems and how to quickly solve them. No tech degree is needed!
Problem: No One Can Hear You
If people on the call keep saying, “You’re on mute!” or “We can’t hear you!” it might be your mic.
Quick fix:
Check if you’re muted on the call screen. If not, make sure your microphone is plugged in (if it’s separate). Try unplugging and plugging it back in. Also, check your computer’s sound settings—maybe the mic is off or too low.
If you’re using a video conference system like the Meeting Owl 3, the built-in mic picks up voices clearly from all sides. If this still happens, it could be a settings issue on your laptop.
Problem: Your Voice Sounds Far Away or Echoey
Sometimes, your voice is heard, but it sounds like you’re sitting in another room. This effect is very common in large spaces or with poor mic setups.
Quick fix:
Sit closer to the mic. Try not to sit too far away, especially using a basic webcam. If you’re using a proper video conference system, like the Owl Bar or Meeting Owl 4+, ensure you place it at the center of the room.
Evig, an AV Solutions company in Dubai, offers video systems with smart speaker tracking, so your voice is captured well even if you move around.
Problem: You Can’t Hear the Other Person
This issue can get frustrating, especially during an important meeting. You see the lips moving, but no sound comes through.
Quick fix:
Check your speaker volume. Make sure your headset or speaker is properly connected. If you’re using a Bluetooth speaker, ensure it’s still paired.
The Meeting Owl devices have built-in 360° speakers, so the audio fills the room evenly. Simply verify the connection and volume, and you’re ready to proceed.
Problem: Your Camera Isn’t Working
You’ve joined the meeting, but no one can see you. Your screen is either black or shows an error.
Quick fix:
If you’re using a laptop, ensure your camera is plugged in and not covered by other apps like Zoom or Teams. Then, close the other apps and open them again. Only one app can use the camera at a time.
Owl Labs provides a plug-and-play video conference system. You connect it with a USB, and it starts working. If the camera still doesn’t show anything, try restarting your computer.
Problem: The Screen Freezes or Lags
This one is super common when your internet is slow. Your face freezes mid-sentence, and your voice cuts out.
Quick fix:
Move closer to your Wi-Fi router. If needed, switch off your video for a few minutes. If your connection drops, use a wired internet cable instead of Wi-Fi.
Devices like the Meeting Owl 3 work well even in low-bandwidth settings, but internet problems can still happen. Keep background apps closed so they don’t eat up your connection.
Problem: Background Noise is Too Loud
Sometimes your mic picks up everything—the fan, traffic, barking dogs, or people talking nearby.
Quick fix:
Try using a quiet room. Many video conference systems now come with noise reduction features. The Meeting Owl 3, for example, filters out background noise so your voice stays clear.
If you’re still hearing a lot of noise, ask others to mute when not speaking. It helps a lot.
Problem: People Keep Talking Over Each Other
This happens when the system doesn’t know who’s talking and jumps back and forth.
Quick fix:
Use a smart camera like the Meeting Owl that focuses on the person speaking. It keeps the meeting smooth by tracking who is talking and adjusting the view.
This makes it feel more natural, like a face-to-face chat. No more weird camera moves!
Why Evig Is a Trusted Name for Video Calls
If you’re looking for a better setup, Evig, a trusted audio video solution provider, offers the best video meeting tools.
They are the official distributor of Owl Labs in the UAE. From small huddle rooms to big boardrooms, they have the right video conference system for your space.
Their products are simple to use, smart, and make meetings much more enjoyable.
Final Thoughts
Video call problems happen to everyone. But with a few quick checks, you can solve most issues in just a minute.
From fixing sound to making your camera work right, small changes make a big difference.
If you want a smoother setup, go for a smart video conference system from Evig, an AV Solutions company in Dubai. With tools like the Meeting Owl 3, your meetings will be smoother, clearer, and less stressful every single time.
